How it works
Professional ear care doesn't have to be complicated. We've streamlined the process to three simple steps.
Your path to clear hearing.
Select your preferred service below to see exactly what to expect.
Book Online
Select a time in under 60 seconds. Same-day appointments in our Roxburgh Park clinic are often available.
Arrive & Relax
Enjoy free parking right outside. Step straight into our private, dedicated clinic for a relaxed assessment.
Check Postcode
Enter your postcode online to verify you are within our Northern Suburbs travel zone.
We Come To You
Your Audiologist arrives fully equipped. We bring our hospital-grade clinic setup directly to your living room.
Visual Examination
We start with a video otoscope. You'll see exactly what we see on the HD screen before we begin.
Gentle Suction
A tiny, low-pressure device carefully sweeps away wax. No pain, no water, no mess.
Expert Precision
Using specialized medical loupes, we ensure pinpoint accuracy to safely protect your eardrum.
Immediate Relief
Experience a dramatic improvement in your hearing and instant relief from blockage or ringing.
See the process in action
Watch a 30-second overview of our gentle microsuction process.
Ready to Hear Clearly?
Select the option that works best for your schedule.
Visit our purpose-built room in Roxburgh Park. Medical lighting & ergonomic chair.
Book Clinic VisitWe bring the clinic to your living room. Perfect for limited mobility.
Book Home VisitAnswers to your most common questions
Microsuction is the gold standard for earwax removal. It uses a gentle medical vacuum to remove wax. It is generally painless, though it can be a bit noisy. Unlike syringing, no water is used, reducing infection risk.
A standard appointment typically takes between 20 to 30 minutes. This allows time for examination, the procedure, and post-procedure check.
We treat patients of almost all ages, from children (usually 4+) to the elderly. For young children, we assess on a case-by-case basis depending on their ability to sit still.
Using olive oil drops (specifically for ears) for 2-3 days prior to your appointment is highly recommended. It softens the wax, making the procedure quicker and more comfortable.
We operate on a strict 'No Wax? No Fee' policy. If we examine your ears and find they are clear, the consultation is free. We believe in honest healthcare, not unnecessary bills.
We currently service the greater metropolitan area. Please check our 'Service Areas' page for a detailed map of our coverage.
We accept all major credit/debit cards via a secure portable terminal. Cash is also accepted.
Absolutely. Many of our clients book on behalf of elderly parents. You can handle the booking and payment online or on-site.